RateHawk

Payments

How to book a hotel with payment at check-in?

How to use a promo code?

When should I pay for my bookings?

How do I pay for my bookings?

How to pay for additional services?

How to pay with your client’s card during booking?

How to generate a payment link for an already created booking?

What is Alipay?

The booking failed, but the amount was charged. What can I do?

Updated EUR payment details

Updated Orders page

Payment methods

Are taxes included in the room price?

Are the prices shown per guest or per room?

Do I have to pay extra for children?

In which currency do I pay for the booking? What exchange rate is used?

Can I add a deposit amount on my contract to pay with it for the future orders?

How to get commission for gross bookings?

Refund

Pricing

Can I disband a group invoice created by mistake?

How do I pay for multiple bookings with one single invoice?

Customer Invoice

Voucher with/without “Paid” Stamp

What is an overpayment, and how does it work?

How to top up Overpay?

I have an overpay balance on my account, how can I use it?

Look through the useful information about documentation and your balance

Invoices, documents, and account balance

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Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

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