What is the customer invoice feature?
The customer invoice feature generates a professional invoice confirmation that payment has been received. This feature simplifies and automates the process for travel agents, showing invoice data and indicating the gross cost.
For which bookings is a customer invoice available?
A customer invoice is available for all hotel bookings made on RateHawk.
How can I generate a customer invoice?
A customer invoice is available in a personal account and can be generated by clicking 3 dots to the left of the booking card. You can also download the customer invoice by opening the booking and selecting “Customer Invoice” at the bottom of the card.