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How do I generate a payment link?

To generate a payment link:


  1. Open the “Orders” tab.

  2. Select the booking or unpaid invoice.

  3. Click “Pay by link.”

  4. Set the client's price and your commission.

  5. Select a payment period for your client.

  6. Add a comment if needed.

  7. Generate and copy the link.

  8. Send the link to your client.

Your client opens the secure payment page, selects an available method, and completes the payment. The payment status is then updated on the order page.

When can I use Pay by link?


Pay by link is available for Book now and pay later bookings and uses the Gross price. Your client pays the final amount, including your commission.

Which products support Pay by link?


Product

When Pay by link becomes available

Accommodations, transfers, and car rentals

As soon as the order is created

Flights and rail

After the tickets are issued

The Pay by link option will appear on the order page when it becomes available.

Can I set a payment deadline for my client?


Yes. In the “Client’s payment due date” block, choose one of the following options:

  • “Until the autocancellation date” — your client can pay until the auto-cancellation date shown in the block.

  • “Until another date” — set a different payment deadline for your client.

  • “No payment period for the client” — do not set a separate deadline for the payment link.

The selected payment period applies to the link only. It does not extend the booking’s payment or auto-cancellation deadline.

Even if you select “Until another date” or “No payment period for the client,” the booking may still be canceled according to its payment and protection rules.

Does generating a link protect the booking?


No. Generating a payment link does not complete the payment, reserve funds, or change the booking’s protection status.

Your client must complete the payment while the booking remains active. Until then, the booking is subject to its existing payment, protection, and auto-cancellation rules.

Can my client pay for several services with one link?


Yes. Combine the bookings into one multiple-order invoice, then generate a single payment link.

For example, your client can pay for a hotel and transfer together instead of completing two separate payments.

1. Create a multiple-order invoice

  1. Go to “Reporting” → “Orders without invoice.”

  2. Select the bookings you want to combine.

  3. Click “Create one invoice for all selected orders.”
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2. Check the invoice

  1. Go to “Reporting” → “Unpaid invoices.”

  2. Open the new multiple-order invoice.

  3. Check that it contains all the required bookings and that the total amount is correct.

3. Generate the payment link

  1. Click “Pay by link.”

  2. Set the final client price and your commission.

  3. Choose the client’s payment period:

    • Until the auto-cancellation date (if available)

    • Until another date

    • No payment period for the client

  4. Add a comment for the client if needed.

  5. Generate the payment link.

Important:
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The payment period applies to the link only. It does not extend the payment or auto-cancellation deadlines of the bookings included in the invoice. Your client must pay while all the bookings remain active.

4. Send the link

Copy the generated link and send it to your client.

Your client opens a secure payment page and pays the full multiple-order invoice using one of the available payment methods.

Once the payment is completed, the payment status of the invoice and included bookings will be updated.

If some orders already have invoices


To combine several orders into one invoice, they must all appear under “Orders without invoice.”

If invoices have already been created for some of the orders:

  1. Go to “Reporting” → “Unpaid invoices.”

  2. Find and cancel the invoices for the orders you want to combine.

  3. Go to “Orders without invoice.” The relevant orders will now appear there.

  4. Select all the orders you want to combine.

  5. Click “Create one invoice for all selected orders.”

Once the multiple-order invoice is ready, generate one payment link and send it to your client.

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