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Updated EUR payment details

We are excited to announce that we now support SEPA Instant Bank Transfers, providing a quicker and more efficient euro payment option for our partners.

To make payments faster and simplify allocation, we’ve updated our EUR bank details to Citi Dublin.

Bank details

Please use the following details for all EUR payments:

  • Bank: Citibank Europe plc, Dublin

  • SWIFT: CITIIE2X

  • Account name: Emerging Travel EUR

  • IBAN: IE43CITI99005145757307

Note on previous bank details: If you’ve recently sent a payment using the previous Citi Warszawa details — no worries, your funds will still be received and processed.

However, we recommend switching to the new Citi Dublin details for all future payments to ensure faster allocation.

Why this is important

With the new details, we can:

  • process payments via SEPA and SEPA Instant

  • allocate funds to your balance faster

  • reduce manual processing

Payment reference (invoice number)

To ensure your payment is allocated automatically, please include the correct invoice number in the payment reference.

Example

For invoice: B2B #192413-00008

Use one of the following:

  • B2B #192413-00008

  • 192413-00008

Important:

  • The invoice number must match exactly (numeric part after “#”)

  • Do not shorten or modify it

  • Avoid adding extra text

Incorrect or missing reference may delay allocation.

Payment processing time

  • SEPA Instant: up to ~20 minutes

  • SEPA: same business day

  • Incorrect reference: manual allocation required

If your payment is not allocated

Before contacting support, please check:

  1. Payment was sent to Citi Dublin details

  2. Invoice number is correct

  3. Payment status in your partner account

If everything is correct but the payment is still not allocated, please contact your Account Manager or Support team.

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