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Booking a hotel
17 articles
Where can I check the cancellation terms for my booking?
Do you charge a cancellation fee? I have already paid for the booking.
How can I amend a booking (guest name, period of stay etc.)?
How do I cancel a booking?
Can I arrange an early check-in/late check-out?
How do I know if the hotel provides parking facilities or transfer services?
When is check-in and check-out time?
Can you provide a reservation confirmation using the property letterhead?
We have contacted the hotel, and they say they don't have our reservation. What should we do?
How can I make sure that the room I have booked has the exact type and number of beds that I need?
What if I can’t find the requested hotel online?
How do I make a group reservation?
In which conditions is a booking canceled automatically?
Can I cancel one room when I booked more than one room in a single booking?
Where can I download the voucher and invoice?
Where can I check my bookings?
How do I book a hotel?