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What if I can’t find the requested hotel online?

Our Offline Department (FIT & Group) is there to search for and book accommodation that is not available online.

To make a request:


Via form on the website

  1. Navigate to "Offline requests" on the main page

  2. Choose the type of service (Hotels/Car Rentals/Transfer)

  3. Fill out the form

Our reservation team will get back to you with an offering in 3 hours.

Via Email

Send your requirements to [email protected]. In your email, indicate:

  • Name of the hotel or destination

  • Dates

  • Number of rooms

  • Type of room

  • Number of guests

  • Type of meals

Our reservation team will get back to you with an offering in 3 hours.

Please note:
If you are traveling with children, please indicate the age of each child

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