If you cancel within the cancellation deadline, we will refund the full amount of the booking to your deposit or to the card you used to pay for the reservation.

If a cancellation fee is due (up to the whole amount due) we will attempt to obtain a refund for you, but we cannot guarantee that this will be possible.

It may take up to 30 business days to process any refund.

Cancellation terms are shown on the hotel page, at each stage of the booking process and in the back office. To see more detailed information, place your cursor over the cancellation terms icon.