You can cancel your transfer order free of charge 24 hours before the start of your trip.
If the booking was already paid for, you will receive a refund on your account or bank card in accordance with the contract terms.

If you cancel the booking less than 24 hours before its start time, then we are unable to refund the payment. If the booking has not been paid for you will still need to pay a penalty equal to 100% of the cost of the booking.