Every transfer voucher includes a link or a QR code with live driver information: contact and vehicle details. This information updates automatically if something changes.
What happens if the driver details change after the voucher is sent?
If the driver information changes, the live page linked through the QR code (or the link) is updated automatically. There’s no need to resend the voucher.
What information is available via QR code or link?
The live page available via the QR code or link provides:
Driver contact details, including the driver’s name and phone number.
Vehicle details, such as the car make, model, and registration number.
What is buffer time in vouchers?
Buffer time is the time between the aircraft’s landing and the driver’s expected arrival at the pickup location. It is only available for airport transfer pickups with flight tracking enabled. The carrier calculates the buffer time on their end based on how big the airport is and whether the flight is international or not. It helps the traveler get clearer expectations for when the pickup will take place and be on time for the transfer.
How does it work?
For example, if the plane lands at 13:00, a 30-minute buffer means the driver arrives at 13:30. With 45 minutes of free waiting time, the driver will wait until 14:15.