Skip to main content

What should I do if the low-cost ticket issuing takes too long?

Updated this week
  • Don’t worry: A longer issuance window is typical for many low-cost bookings.

  • 4 hours passed, and you are still waiting? If your ticket hasn’t been issued within a long time or your payment status remains unclear, please contact support for help.

  • Double-check your email: Check both your spam and inbox folders for ticket confirmation and e-ticket attachments, or check your booking status in the “Orders” section.

Did this answer your question?