Booking a hotel
- How do I book a hotel?
- Where can I check my bookings?
- Where can I download the voucher and invoice?
- How do I make a group reservation?
- What if I can’t find the requested hotel online?
- How can I make sure that the room I have booked has the exact type and number of beds that I need?
- We have contacted the hotel, and they say they don't have our reservation. What should we do?
- Can you provide a reservation confirmation using the property letterhead?
- When is check-in and check-out time?
- How do I know if the hotel provides parking facilities or transfer services?
- Can I arrange an early check-in/late check-out?
- Can I cancel one room when I booked more than one room in a single booking?
- In which conditions is a booking canceled automatically?
- How do I cancel a booking?
- How do I amend a confirmed non-refundable booking? (period of stay, guest name etc)
- Do you charge a cancellation fee? I have already paid for the booking.
- Where can I check the cancellation terms for my booking?