All Collections
Special Tools
Additional features of the RateHawk online account
Additional features of the RateHawk online account
Updated over a week ago

In your online account you may:

  • Add your company logo to the voucher.

You may upload the voucher in the Contract Settings — Main section. After you add the logo, don’t forget to save your settings at the bottom of the page.

1.png
  • Set the commission

To set a commission, open the Contract Settings section, or contact your account manager.

Untitled.png

To hide the net price, press the key combination Shift+R on the hotel search page.

4.png

In order to restore the net price, press the key combination Shift+R once again.

3.png
  • Set the filters

You may set the filters directly in your online account: add those you need and hide the ones you don’t use.

  • Generate Excel reports

In order to create an Excel report with information on bookings, please access the Orders section, set the required filters, and click Excel Report.

5.png
  • Assign an internal number to a booking

If you want to assign an internal number to a booking or to leave comments only visible to your agency, please let your account manager know.

  • Copy a passive segment (PNR)

After copying a separate passive segment of code from RateHawk, you may paste it into the Amadeus system so that all information about the traveler’s hotels is stored in a single GDS system. To do this:

  1. Open the orders section and find the booking from which you want to copy the information.

  2. Click the Copy Passive Segment (PNR) button — it is located on the order page.

  • Set the resale price

The resale price is reflected on the order page by default — you just have to show it on the booking form.

Did this answer your question?