Who is my account manager and what does he do?

Your Account Manager is your contact at RateHawk who is responsible for you and the growth of your business. Your Account Manager will be assigned as soon as you register and will support you with such important matters as:

  • your system training. Please contact your account manager if you have any questions regarding how to work with our system. Our Account Managers will also be happy to train and support other users in your business.
  • your contract settings. Whether you need to set up group orders or change your company’s legal information, your Account Manager can help.
  • financial matters and payment queries, credit limits or deposits.

Press the green button “Customer support” in the bottom right corner of your account home screen to find out who is your Account Manager.